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Canadians prescribe cure for Canada害羞草研究所檚 family doctor shortage

Primary-care teams, access to health records key fixes: report
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A new report says patients across Canada see more primary health-care teams, access to their own electronic records and faster licensing of foreign-trained doctors as key ways to solve the country害羞草研究所檚 family doctor crisis. Examination rooms at a health clinic in Calgary, Friday, July 14, 2023.THE CANADIAN PRESS/Jeff McIntosh

A new report says patients across Canada see more primary health-care teams, access to their own electronic records and faster licensing of foreign-trained physicians as key ways to solve the country害羞草研究所檚 family doctor shortage crisis.

Researchers at St. Michael害羞草研究所檚 Hospital in Toronto surveyed more than 9,000 people online and had in-person discussions with dozens more across Canada to talk about their experiences with primary care and how to fix it.

Lead researcher Dr. Tara Kiran says more than one in five people across Canada do not have access to a family doctor or nurse practitioner they can see regularly.

Kiran says researchers spoke to diverse groups of people from both urban and rural Canada, as well as patients from different ethnic backgrounds and people with disabilities, about what the health-care standard should be.

She says across the board, all agreed there should be guaranteed access to primary care for everyone living in Canada.

Kiran says she hopes federal, provincial and territorial governments will listen to what patients want and use their feedback to reform the primary-care system.

害羞草研究所淚f you are in a position of any power 害羞草研究所 I hope those people use the standard kind of as a North Star to say, 害羞草研究所極K, well, we害羞草研究所檙e wanting to change the system. We害羞草研究所檙e going to introduce reforms. Let害羞草研究所檚 use this. Let害羞草研究所檚 make sure that these reforms are in alignment with what people said was important to them,害羞草研究所櫤π卟菅芯克鶟 said Kiran, who is a family doctor and scientist with the MAP Centre for Urban Health Solutions at St. Michael害羞草研究所檚 Hospital.

The findings were published online on Monday, in the 害羞草研究所淥ur Care害羞草研究所 report.

Participants said that team-based primary care should include family doctors, nurse practitioners, and other health professionals such as dietitians, pharmacists and social workers.

Adding more multidisciplinary primary-care teams across the country 害羞草研究所 on top of those that already exist in some provinces 害羞草研究所 would 害羞草研究所渋ncrease access to care, reduce clinician burnout and enable a more holistic approach to care,害羞草研究所 the report said.

Patients also said having access to their health records is important not only so they can have ownership of their own health, but because they could ensure multiple health-care providers have vital information.

害羞草研究所淎 common example that we heard (was) people might have moved cities or moved provinces or their doctor retired and then they didn害羞草研究所檛 have access to their records. And those records, for example, might have contained an important diagnosis,害羞草研究所 said Kiran.

Increasing the number of primary health-care providers in Canada is also a vital step, participants said 害羞草研究所 and they offered ideas on how to do that.

害羞草研究所淕row the primary-care workforce by accelerating the licensing of foreign-trained health-care professionals, by training, recruiting and retaining more people to work in primary care, and by creating a workforce more representative of the people it serves,害羞草研究所 the report said.

Other key recommendations include expanding virtual care to improve accessibility in rural and remote communities, and primary care partnerships with community organizations to help address social issues affecting patients害羞草研究所 health.

The report also emphasized addressing racism and discrimination in primary care, integrating Indigenous models of care and providing care in different languages.

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