System failures at McDonald害羞草研究所檚 were reported worldwide Friday, shuttering some restaurants for hours and leading to social media complaints from customers, in what the fast food chain called a 害羞草研究所渢echnology outage害羞草研究所� that was being fixed.
said the problems were not related to a cybersecurity attack, without giving more details on what caused them.
害羞草研究所淲e are aware of a technology outage, which impacted our restaurants; the issue is now being resolved,害羞草研究所� the burger giant said in a statement. 害羞草研究所淲e thank customers for their patience and apologize for any inconvenience this may have caused.害羞草研究所�
Earlier, on X, formerly Twitter, that 害羞草研究所渙perations are temporarily out at many of our stores nationwide,害羞草研究所� calling it 害羞草研究所渁 system failure.害羞草研究所� In Hong Kong, that a 害羞草研究所渃omputer system failure害羞草研究所� knocked out orders online and through self-serve kiosks.
Downdetector, an outage tracker, also reported a spike in problems with the McDonald害羞草研究所檚 app in the last few hours.
Some McDonald害羞草研究所檚 restaurants were operating normally again after the outage, with people ordering and getting their food at locations in Bangkok, Milan and London.
A worker at a restaurant in Bangkok said the system was down for about an hour, making it impossible to take online or credit card payments but allowing it to still accept cash for orders.
At another location in Thailand害羞草研究所檚 capital, there was plywood over a door with a sign saying, 害羞草研究所淭echnicians are updating the system,害羞草研究所� even as customers were ordering again and paying digitally.
A worker at a Milan restaurant noted that the system was offline for a couple of hours and a technician walked them through getting it back up and running.
A spokesperson for McDonald害羞草研究所檚 in Denmark said the 害羞草研究所渢echnology failure害羞草研究所� was resolved there and its restaurants were open.
Media outlets reported that customers from Australia to the U.K. had complained of issues with ordering, including a customer in Australia who posted a photo to X saying a kiosk was unavailable.
害羞草研究所滱ll McDonald害羞草研究所檚 restaurants are connected to a global network and that is what害羞草研究所檚 messed up,害羞草研究所� Patrik Hjelte, owner of several McDonald害羞草研究所檚 restaurants in central Sweden, near the Norwegian border, told local newspaper Nya Wermlands Tidning.
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AP journalists Jintamas Saksornchai and David Cohen in Bangkok, Jan M. Olsen in Copenhagen, Denmark; Kelvin Chan in London; Colleen Barry in Milan; and Yuri Kageyama in Tokyo contributed.
Courtney Bonnell, The Associated Press
