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害羞草研究所楶erfect storm害羞草研究所 causing constant delays at Air Canada, despite windfall profits: CEO

Tardiness, cancellations have especially plagued its large network of regional flights, run by Jazz Aviation
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An Air Canada ticketing station is shown at Pearson International Airport in Toronto on Wednesday, April 8, 2020. Air Canada says earnings reached heights not seen since before the COVID-19 pandemic amid high travel demand and pricier fares, and despite low on-time performance numbers. THE CANADIAN PRESS/Nathan Denette

A 害羞草研究所減erfect storm害羞草研究所 of problems lies behind Air Canada害羞草研究所檚 wave of flight delays over the summer, its CEO said, even as the country害羞草研究所檚 largest airline roars back to profitability 害羞草研究所 with no sign of slowing down.

Despite more staff and revamped technology, Air Canada害羞草研究所檚 operations in June and July failed to meet 害羞草研究所渆xpected levels,害羞草研究所 Michael Rousseau told analysts on a conference call Friday.

The chief executive identified 害羞草研究所渟evere weather害羞草研究所 害羞草研究所 thunderstorms, in particular 害羞草研究所 and 害羞草研究所済lobal supply chain issues害羞草研究所 as among the culprits.

Tardiness and cancellations have especially plagued Air Canada害羞草研究所檚 large network of regional flights, run by Jazz Aviation. Rousseau pointed to a pilot shortage, which he boiled down to several factors: new carriers such as Flair Airlines and Lynx Air competing for labour; stricter regulations on shift length, 害羞草研究所渨hich causes all airlines in Canada to add 10 to 15 per cent more pilots to fly the same schedule,害羞草研究所 and dwindling enrolment at flight schools during the COVID-19 pandemic.

害羞草研究所淲e have this almost perfect storm that exists at this point in time,害羞草研究所 Rousseau said. 害羞草研究所淲e害羞草研究所檙e working hard with our partner, Jazz, on solving that problem right now 害羞草研究所 but it will take some time to transition.害羞草研究所

In spite of tens of thousands of flight delays in its second quarter, Air Canada posted earnings that soared to pre-pandemic levels amid strong travel demand and pricier fares.

It reported net income of $838 million last quarter compared with a loss of $386 million a year earlier 害羞草研究所 and nearly a billion dollars in losses through all of 2022. Revenues grew more than a third to $5.43 billion, a record for the second quarter.

害羞草研究所淭raffic and yields were incredibly strong, especially in international markets,害羞草研究所 said TD Cowen analyst Helane Becker in a note to clients.

High demand propelled more than 11 million customers across Air Canada害羞草研究所檚 routes in the quarter, Rousseau said. Analysts also noted higher ticket prices led to thicker profit margins. Passenger numbers grew 23 per cent year-over-year, while passenger revenues jumped 42 per cent 害羞草研究所 a disparity that speaks to the hike in fares.

Across major Canadian airlines, domestic ticket prices dropped 17 per cent from 2019 levels in June through August 害羞草研究所 to $323 on average for a one-way fare 害羞草研究所 especially on the busiest routes, according to travel data firm Hopper. But many regional flights as well as international ones outside the United States saw fares shoot up 害羞草研究所 by 18 per cent to $593 for Mexico and Central America, 30 per cent to $1,166 for Europe and 99 per cent to $2,065 for Asia.

At Air Canada, advance ticket sales rose to $5.7 billion from $5.3 billion three months earlier, with no signs of dropping off, the company said.

Canadians害羞草研究所 urge to travel remained unbridled by consistent delays across the airline害羞草研究所檚 network, with half of the carrier害羞草研究所檚 flights routinely arriving late or cancelled outright over the past two and a half months.

The company ranked last among North America害羞草研究所檚 10 biggest airlines for on-time performance in July, according to a report by aviation data firm Cirium this week.

Its planes arrived punctually 51 per cent of the time, versus 62 per cent for WestJet 害羞草研究所 in seventh place. Alaska Airlines, which had a similar number of monthly flights to Air Canada害羞草研究所檚 36,000, snagged the top spot at 82 per cent.

Charlene Hudy, who heads the Air Line Pilots Association害羞草研究所檚 Air Canada contingent representing 4,500 employees, said the carrier is 害羞草研究所渇alling short害羞草研究所 on operations.

害羞草研究所淲e are very frustrated by those delays,害羞草研究所 she said in a phone interview.

Hudy, whose union opted to kickstart the bargaining process in June by ending its 10-year collective agreement a year early, called on the company to close an 害羞草研究所渦nacceptable害羞草研究所 pay gap between Canadian pilots and their American counterparts 害羞草研究所 in part to bring down attrition rates.

Last quarter, Air Canada shelled out 24 per cent more year-over-year on worker compensation, due to 22 per cent growth in its full-time-equivalent employees, the company said. A 31 per cent plunge in jet fuel prices from a year earlier helped offset the cost.

With an eye toward smoother traffic flow, Rousseau once again called on the federal government to overhaul the financial model for airports, which rely on passenger fees to operate and pay rent to Ottawa 害羞草研究所 a system that failed when the stream of travellers dried up.

害羞草研究所淭he pandemic really has exposed the weakness of our user-pay model,害羞草研究所 Rousseau said.

In the quarter ended June 30, Air Canada reported that operating revenues climbed 36 per cent to $5.27 billion from $3.98 billion in the same period a year earlier.

On an adjusted basis, diluted earnings hit $1.85 per share versus a loss of $1.12 per share a year prior, the Montreal-based company said Friday. The latest figure towered over analyst expectations of 68 cents per share, according to financial markets data firm Refinitiv.

Air Canada害羞草研究所檚 total long-term debt and lease liabilities fell nine per cent to $14.89 billion from $16.31 billion at the end of 2022.

Its net debt-to-adjusted earnings ratio dropped to 1.7, a major improvement from 5.1 six months earlier.

Christopher Reynolds, The Canadian Press

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