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Rising prices, shrinking libraries: How streaming TV is shaking down in Canada

Prices rose in Canada by an average of 12 per cent per year in 2022 and 2023
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Streaming television changed how Canadians watch their favourite shows, but over the past year, prices have risen at nearly all of the major subscription services. This is the NETFLIX screen on a television in Pittsburgh, Monday, Oct. 17, 2022. THE CANADIAN PRESS/AP-Gene J. Puskar

Streaming television forever changed how Canadians watch their favourite shows, offering a seemingly bottomless library of commercial-free programming for a dirt-cheap price.

Now, the overlords of entertainment have come to collect their dues.

Over the past year, subscription prices have risen at nearly every major TV streaming platform. Some companies have pushed up their monthly rates while others took a more covert approach by reworking their service packages with a price hike built in.

Meanwhile, the introduction of ad-supported subscription tiers at Netflix, Crave, and Disney Plus gave consumers a way to keep their budgets in check 害羞草研究所 if they were willing to sit through commercial breaks.

The world of TV is transforming again. It害羞草研究所檚 enough to frustrate any viewer who hoped the streaming revolution might lead to simplicity and cost savings, and not simply look more like their old cable bill every year.

Independent technology analyst Carmi Levy says 2023 was when the shine came off the world of streaming for average consumers.

害羞草研究所淔atigue (over) costs rising faster than the already high rate of inflation is starting to catch up with the hype,害羞草研究所 suggested the London, Ont.-based industry watcher.

害羞草研究所淩eality is starting to prevail.害羞草研究所

A study from Convergence Research Group, a Victoria-based consultancy firm, found that in 2022 and 2023 subscription prices rose in Canada by an average of 12 per cent per year at the 10 most popular streaming companies.

They expect that trend will continue in 2024.

RISING PRICES

While complaints about streaming costs aren害羞草研究所檛 entirely new, an increase in negative consumer reaction has swept through the industry, according to data released this month by Statista.

In mid-2022, the German research firm asked global consumers why they cancelled their TV streaming services. Twenty-eight per cent of respondents said they pay for too many services already while 25 per cent blamed the high price of a particular streaming platform.

Sentiments like these have pressured the major streaming platforms to find ways to stem the outflow of cancelling subscribers, known in the industry as 害羞草研究所渃hurn.害羞草研究所

But instead of merely lowering prices, many introduced ad-supported tiers that often cost customers less but guarantee the company a steady revenue flow from selling space for commercial breaks.

PROGRAMMING COSTS

From the industry害羞草研究所檚 perspective, there are many factors influencing high subscription prices. Put simply, the concept of giving viewers an all-you-can-watch TV format was never sustainable.

Production costs of a full slate of ambitious new TV series and movies 害羞草研究所 as well as maintaining rights for a deep library of old favourites 害羞草研究所 make it impossible for most streaming services to turn a profit while charging around the price of a single movie ticket each month.

Still, many of the streaming giants sunk billions of dollars into programming and ran their businesses at a financial loss in hopes of drawing enough subscribers to lift themselves out of the red.

The reality sunk in when Wall Street investors began second-guessing the amount of cash shovelled into TV shows and pushed for clear results. More pressure was added when Hollywood productions ground to a halt with the dual writers and actors strikes over the summer.

害羞草研究所淭here害羞草研究所檚 a clear industry-wide emphasis on profitability,害羞草研究所 said Justin Krieger, senior technology and media analyst at consultancy firm RSM Canada.

害羞草研究所(Market) saturation is making it hard for companies to grow their users, therefore, they need other ways to become profitable 害羞草研究所 especially with a rise in content costs.害羞草研究所

SHRINKING LIBRARIES

In the quest to lower expenses in 2023, many streaming companies found one solution through wiping unsuccessful TV shows and movies from their platforms, thus saving on certain licensing and royalty fees for things few people watched.

Disney Plus erased family-oriented flops that included 害羞草研究所淲illow害羞草研究所 and 害羞草研究所淭he Mighty Ducks: Game Changers害羞草研究所 from its service while Paramount Plus pulled the dead-on-arrival musical series 害羞草研究所淕rease: Rise of the Pink Ladies.害羞草研究所

At the same time, a quest for exclusivity dominated the marketplace. In Canada, streaming companies jostled for programming land grabs that gave them unshared rights to proven hit shows, in hopes they would draw subscribers from competitors.

CBC yanked 害羞草研究所淪chitt害羞草研究所檚 Creek害羞草研究所 and 害羞草研究所淜im害羞草研究所檚 Convenience害羞草研究所 off Netflix and Prime Video to hold them solely on its own CBC Gem service.

And Paramount Plus launched ad campaigns boasting it was the exclusive home of 害羞草研究所淵ellowstone害羞草研究所 and 害羞草研究所淪outh Park,害羞草研究所 after reclaiming both from the arsenals of its streaming competitors. It also ended a longtime relationship with Crave as partner for Showtime programs.

AD-SUPPORTED OPTIONS

As price increases roll through the streaming industry, nearly all of the major platforms 害羞草研究所 Apple TV Plus excepted 害羞草研究所 are placing their bets on one business model they害羞草研究所檇 sworn off: selling advertising space.

Long considered a relic of the broadcast TV age, the attitude toward commercial breaks has become friendlier over the past two years.

Once, the thought of commercials on Netflix irked former co-CEO Reed Hastings so deeply that he pledged to investors it would never be part of their business. He did an about-face in late 2022 when Netflix debuted a cheaper ad tier option.

When the world害羞草研究所檚 most popular streaming platform was in the game, it was only a matter of months before Disney Plus and Crave both launched similar ad tiers. Amazon害羞草研究所檚 Prime Video and Paramount Plus plan to do the same in early 2024.

A few years ago, the thinking from many Canadians was they would never sit through ad breaks again, thanks to their Netflix subscription. But entertainment industry observers say they害羞草研究所檝e seen a change in attitudes with a tougher economy and too many streaming options.

害羞草研究所淢ost people are going to vote with their pocketbook,害羞草研究所 predicted Brahm Eiley, president of Convergence Research Group.

害羞草研究所淚t just makes sense that people will endure whatever advertising they have to in order to see their programming for (a cost of) 40 to 50 per cent less.害羞草研究所

Some streaming companies are betting customers might prefer to pay nothing at all. Pluto TV and Tubi have both positioned themselves as the alternative with expansive libraries of Hollywood titles available to watch for free with commercials.

While they mimic the broadcast TV experience, Eiley said commercial breaks on streaming platforms are significantly shorter, which makes them more tolerable. Most services play less than 10 minutes of ads per hour compared to around 20 minutes on broadcast channels.

Eiley wonders how long it might take before that changes too.

With streaming companies hoping to grab more of the ad dollars flowing from the declining broadcast TV business, it may only take a few years before streaming commercial breaks start feeling like the old model too.

Convergence Research projects the advertising market for streaming will see 害羞草研究所渢remendous revenue growth害羞草研究所 in Canada over the coming years, hitting the level of broadcast ad revenue in 2028.

It estimates the majority of those ad revenues will be put into the coffers of non-Canadian streaming companies.

David Friend, The Canadian Press





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