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B.C. eyes $150M spend for 911 upgrades, including texting

Upgrades to provide new options for British Columbians to reach emergency services

Emergency responders could soon be a simple text message away for British Columbians as the province looks to transition to Next Generation 911.

Public Safety Minister Mike Farnworth said at a press conference Wednesday (March 1) at a fire hall in the Vancouver Island community of Saanich the province is spending $150 million as it works alongside municipalities to upgrade what害羞草研究所檚 been described as an aging 911 emergency communications system 害羞草研究所 one that害羞草研究所檚 becoming increasingly incompatible with evolving technologies.

害羞草研究所淲hen people experience a life-threatening emergency, they need to know they can count on an accessible and reliable 911 system,害羞草研究所 said Farnworth.

Improvements to the countrywide Next Generation 911 will give people the choice of reaching 911 dispatchers through new means, like real-time text, and allow operators to pinpoint callers害羞草研究所 exact locations. People with disabilities will also be able to use different text media to interact with operators.

The Canadian Radio-television and Telecommunications Commission has mandated the implementation of Next Generation 911, as well as the decommissioning of current 911 networks by March 4, 2025.

E-Comm 911 president and CEO Oliver Gruter-Andrew said the high cost of rolling out the federally mandated upgrades would be difficult for local governments - which are responsible for their own 911 services - to fund by themselves.

E-Comm, which answers 911 calls for 25 of 27 regional districts in B.C. and handles 99 per cent of the province害羞草研究所檚 total 911 call volume, is spearheading Next Generation 911害羞草研究所檚 implementation in most municipalities.

The province害羞草研究所檚 $150-million spend, still pending approval by the legislative assembly, will help offset local governments害羞草研究所 costs for transitioning to Next Generation 911, including $90 million provided to E-Comm for technological upgrades and $60 million to the Union of BC Municipalities.

害羞草研究所淲orking together with municipalities, regional districts and First Nations to improve emergency communications is vital to enhancing public safety for people living in and travelling through the most remote parts of the province,害羞草研究所 said Citizens害羞草研究所 Services Minister Lisa Beare.

While Wednesday害羞草研究所檚 announcement won害羞草研究所檛 necessarily mean an improvement for the long response times plaguing the BC Ambulance Service, according to the province, upgrades will facilitate more coordinated reponses in emergency situations.

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Do you have a story tip? Email: austin.westphal@saanichnews.com.

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Austin Westphal

About the Author: Austin Westphal

Austin Westphal is the newest member to join the Saanich News team.
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