A doctor was allegedly assaulted by a patient in the emergency department of Kelowna General Hospital Tuesday night.
According to a source, who asked to remain anonymous, the doctor was punched in the face.
害羞草研究所淥n Tuesday night there was an incident at Kelowna General Hospital while a physician was providing care to a patient. We are thankful that no one suffered serious injuries and we害羞草研究所檝e been in contact with the physician and impacted staff and will continue to provide support,害羞草研究所� said Andrew Hughes, KGH health services administrator.
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害羞草研究所淚nterior Health has a zero-tolerance policy on violence. Unfortunately, exposure to violent or aggressive behaviour is something we are occasionally faced with working in healthcare because we are caring for patients who are often in emotional, vulnerable, and in stressful situations and their actions can be unpredictable. We are committed to providing our staff with the environment and tools necessary to improve safety through education, structural upgrades, as well as efficient security supports.害羞草研究所�
IH is currently reviewing the circumstances and the RCMP is investigating, said Hughes.
害羞草研究所淎t Kelowna General Hospital, we害羞草研究所檝e made structural changes to increase safety, including the installation of convex mirrors to increase visibility, additional card access to secure restricted zones, and cameras in triage which are monitored by security. We害羞草研究所檝e also undergone extensive renovations to the triage areas to improve safety, including the installation of nurse-controlled sliding doors and a counter barrier between patients and nurses within the triage area,害羞草研究所� he said.
IH has also implemented a new Client Service Ambassador program to further enhance safety at three hospitals, including Kelowna.
害羞草研究所淭he CSAs are security employees; however, they are more casually dressed and are integrated within the emergency department team. They work proactively with patients, visitors and staff in the emergency department to avoid and mitigate incidents of aggression,害羞草研究所� said Hughes.
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