Three members of a Kelowna family went to Kelowna General Hospital (KGH) and three times they left unimpressed and disappointed with the service they received.

Now, Izabella Arnold wants to share her story to raise her concerns about the care she received.

害羞草研究所淚 want to bring awareness to the situation to make sure other families don害羞草研究所檛 have to go through the same thing,害羞草研究所� Arnold said.

The mother and soon-to-be wife journeyed to the hospital a half dozen times within a few weeks when her fianc茅 and daughter were experiencing some sort of illness.

READ MORE: Conservative leader Andrew Scheer calls out local MP during Canada Day tour in Kelowna

Her husband started feeling nauseous in late May, refraining from going to the hospital until he was no longer able to hold down food. According to Arnold, the hospital sent him away after taking some blood samples and supplying him with IV fluid.

They went back twice more, but were sent away each time, Arnold explained. Until her argumentative outburst caused nurses to take him in on the fourth visit.

害羞草研究所淭hey (were basically) saying, 害羞草研究所榞o home, we can害羞草研究所檛 figure it out,害羞草研究所櫤π卟菅芯克鶟 she said.

When her husband was admitted, Arnold害羞草研究所檚 nine-month-old daughter was brought in for blood tests after falling ill, as well. She said the hospital let a student practitioner take the blood sample, poking her baby eight times before getting it right on the ninth try.

害羞草研究所淚 understand students have to learn, but maybe not on a nine-month-old baby,害羞草研究所� Arnold said.

READ MORE: RECAP: 10 Canada Day moments and videos you害羞草研究所檒l want to see

Arnold had another poor hospital experience earlier this year when her Opa died after a three-month-long back-and-forth between Penticton Regional Hospital and KGH.

She said her Opa had a heart valve replaced 10 years ago. In October 2018, when he fell sick, he was repeatedly sent home from PRH because the doctors didn害羞草研究所檛 think anything was wrong.

害羞草研究所淎 cold doesn害羞草研究所檛 last five weeks,害羞草研究所� she said. 害羞草研究所淚 was very upset by the whole thing. They could害羞草研究所檝e handled it a little bit better.害羞草研究所�

READ MORE: Indigenous mural raised on Hwy 3 on Canada Day: 害羞草研究所淲e害羞草研究所檙e Still Here!害羞草研究所�

Her Opa was sent to KGH for surgery, but he was told they couldn害羞草研究所檛 perform it and he was sent back to PRH. He died in late January.

Capital News reached out to Interior Health to comment and received an email back expressing that they do not comment on specific cases.

害羞草研究所淚f individuals or families have concerns about their care, we would urge them where possible to raise those with the manager at the site in hopes of addressing them at the time,害羞草研究所� wrote Karl Hardt, senior communications consultant, media and government relations for Interior Health in an email.

Arnold wants others to take control of their health and demand care if they know something is wrong and aren害羞草研究所檛 receiving the type of attention required.

害羞草研究所淚f I was ill, I wouldn害羞草研究所檛 feel very safe.害羞草研究所�

READ MORE:

David.venn@kelownacapnews.com
Like us on and follow us on .