A Langley digital media company president has been fired after he sent an insulting and profanity-laced message to an unsatisfied client.

Annette Andersson of About the Bra, an Alberta-based lingerie store, had contacted Langley害羞草研究所檚 Agency Media, part of the Westlund Group, about building her a website and creating a logo.

In late June, Andersson put up a post on Linkedin that went viral, when she described her interaction with the Agency Media president and how it quickly degenerated.

Andersson said that after some back and forth, and a lack of times she could meet with them, she asked for her money back, but got no response.

害羞草研究所淎fter not getting a response, I gave them a bad review,害羞草研究所� Andersson wrote. 害羞草研究所淚 then get this back in an email from the president.害羞草研究所�

Her response from then-Agency president Joel MacDonald was two sentences long.

害羞草研究所淟isten c害羞草研究所�-, take down your reviews and I will send your money today. Stop f害羞草研究所�-ing with me you fat b害羞草研究所敽π卟菅芯克鶖,害羞草研究所� the message said.

Andersson shared an image of it on her Linkedin account.

After Andersson went public, MacDonald was fired from his roles at both Agency Media and Apex Wireless by Westlund group CEO Andrew Westlund.

害羞草研究所淚 am deeply ashamed of the offensive and inexcusable email my executive, Joel MacDonald, sent to our client, Annette Andersson,害羞草研究所� said a statement posted on Agency Media害羞草研究所檚 social media. 害羞草研究所淗is words harmed and hurt Ms. Andersson and members of the community.害羞草研究所�

The message said he had personally apologized to Andersson and offered her support.

He added that MacDonald had also reached out to apologize.

As of July 6, the Agency Media website remained offline, after Westlund noted that the company was taking it down to remove MacDonald害羞草研究所檚 name and images.

Andersson noted in a follow up post that after complaining to the Better Business Bureau, she did get her refund.

The Langley Advance Times has reached out to both the Westlund Group and About the Bra for further comment.

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