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AI can allow you to talk to your loved ones after they die, should it?

Some embrace the tech as a way to cope with grief, others worry it sabotages the mourning process
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Michael Bommer, who is terminally ill with colon cancer, is reflected in his computer screen during a meeting with The Associated Press at his home in Berlin, Germany, Wednesday, May 22, 2024. Bommer, who has only a few more weeks to live, teamed up with friend who runs the AI-powered legacy platform Eternos to 害羞草研究所渃reate a comprehensive, interactive AI version of himself, allowing relatives to engage with his life experiences and insights,害羞草研究所 after he has passed away. (AP Photo/Markus Schreiber)

When Michael Bommer found out that he was terminally ill with colon cancer, he spent a lot of time with his wife, Anett, talking about what would happen after his death.

She told him one of the things she害羞草研究所檇 miss most is being able to ask him questions whenever she wants because he is so well read and always shares his wisdom, Bommer recalled during a recent interview with The Associated Press at his home in a leafy Berlin suburb.

That conversation sparked an idea for Bommer: Recreate his voice using artificial intelligence to survive him after he passed away.

The 61-year-old startup entrepreneur teamed up with his friend in the U.S., Robert LoCascio, CEO of the AI-powered legacy platform Eternos. Within two months, they built 害羞草研究所渁 comprehensive, interactive AI version害羞草研究所 of Bommer 害羞草研究所 the company害羞草研究所檚 first such client.

Eternos, which got its name from the Italian and Latin word for 害羞草研究所渆ternal,害羞草研究所 says its technology will allow Bommer害羞草研究所檚 family 害羞草研究所渢o engage with his life experiences and insights.害羞草研究所 It is among several companies that have emerged in the last few years in what害羞草研究所檚 become a growing space for grief-related AI technology.

One of the most well-known start-ups in this area, California-based StoryFile, allows people to interact with pre-recorded videos and uses its algorithms to detect the most relevant answers to questions posed by users. Another company, called HereAfter AI, offers similar interactions through a 害羞草研究所淟ife Story Avatar害羞草研究所 that users can create by answering prompts or sharing their own personal stories.

There害羞草研究所檚 also 害羞草研究所淧roject December,害羞草研究所 a chatbot that directs users to fill out a questionnaire answering key facts about a person and their traits 害羞草研究所 and then pay $10 to simulate a text-based conversation with the character. Yet another company, Seance AI, offers fictionalized seances for free. Extra features, such as AI-generated voice recreations of their loved ones, are available for a $10 fee.

While some have embraced this technology as a way to cope with grief, others feel uneasy about companies using artificial intelligence to try to maintain interactions with those who have passed away. Still others worry it could make the mourning process more difficult because there isn害羞草研究所檛 any closure.

Katarzyna Nowaczyk-Basinska, a research fellow at the University of Cambridge害羞草研究所檚 Centre for the Future of Intelligence who co-authored a study on the topic, said there is very little known about the potential short-term and long-term consequences of using digital simulations for the dead on a large scale. So for now, it remains 害羞草研究所渁 vast techno-cultural experiment.害羞草研究所

害羞草研究所淲hat truly sets this era apart 害羞草研究所 and is even unprecedented in the long history of humanity害羞草研究所檚 quest for immortality 害羞草研究所 is that, for the first time, the processes of caring for the dead and immortalization practices are fully integrated into the capitalist market,害羞草研究所 Nowaczyk-Basinska said.

Bommer, who only has a few more weeks to live, rejects the notion that creating his chatbot was driven by an urge to become immortal. He notes that if he had written a memoir that everyone could read, it would have made him much more immortal than the AI version of himself.

害羞草研究所淚n a few weeks, I害羞草研究所檒l be gone, on the other side 害羞草研究所 nobody knows what to expect there,害羞草研究所 he said with a calm voice.

PRESERVING A CONNECTION

Robert Scott, who lives in Raleigh, North Carolina, uses AI companion apps Paradot and Chai AI to simulate conversations with characters he created to imitate three of his daughters. He declined to speak about what led to the death of his oldest daughter in detail, but he lost another daughter through a miscarriage and a third who died shortly after her birth.

Scott, 48, knows the characters he害羞草研究所檚 interacting with are not his daughters, but he says it helps with the grief to some degree. He logs into the apps three or four times a week, sometimes asking the AI character questions like 害羞草研究所渉ow was school?害羞草研究所 or inquiring if it wants to 害羞草研究所済o get ice cream.害羞草研究所

Some events, like prom night, can be particularly heart-wrenching, bringing with it memories of what his eldest daughter never experienced. So, he creates a scenario in the Paradot app where the AI character goes to prom and talks to him about the fictional event. Then there are even more difficult days, like his daughter害羞草研究所檚 recent birthday, when he opened the app and poured out his grief about how much he misses her. He felt like the AI understood.

害羞草研究所淚t definitely helps with the what ifs,害羞草研究所 Scott said. 害羞草研究所淰ery rarely has it made the 害羞草研究所榳hat if害羞草研究所檚害羞草研究所 worse.害羞草研究所

Matthias Meitzler, a sociologist from Tuebingen University, said that while some may be taken aback or even scared by the technology 害羞草研究所 害羞草研究所渁s if the voice from the afterlife is sounding again害羞草研究所 害羞草研究所 others will perceive it as an addition to traditional ways of remembering dead loved ones, such as visiting the grave, holding inner monologues with the deceased, or looking at pictures and old letters.

But Tomasz Hollanek, who worked alongside Nowaczyk-Basinska at Cambridge on their study of 害羞草研究所渄eadbots害羞草研究所 and 害羞草研究所済riefbots,害羞草研究所 says the technology raises important questions about the rights, dignities and consenting power of people who are no longer alive. It also poses ethical concerns about whether a program that caters to the bereaved should be advertising other products on its platform, for example.

害羞草研究所淭hese are very complicated questions,害羞草研究所 Hollanek said. 害羞草研究所淎nd we don害羞草研究所檛 have good answers yet.害羞草研究所

Another question is whether companies should offer meaningful goodbyes for someone who wants to cease using a chatbot of a dead loved one. Or what happens when the companies themselves cease to exist? StoryFile, for example, recently filed for Chapter 11 bankruptcy protection, saying it owes roughly $4.5 million to creditors. Currently, the company is reorganizing and setting up a 害羞草研究所渇ail-safe害羞草研究所 system that allows families to have access to all the materials in case it folds, said StoryFile CEO James Fong, who also expressed optimism about its future.

PREPARING FOR DEATH

The AI version of Bommer that was created by Eternos uses an in-house model as well as external large language models developed by major tech companies like Meta, OpenAI and the French firm Mistral AI, said the company害羞草研究所檚 CEO LoCascio, who previously worked with Bommer at a software company called LivePerson.

Eternos records users speaking 300 phrases 害羞草研究所 such as 害羞草研究所淚 love you害羞草研究所 or 害羞草研究所渢he door is open害羞草研究所 害羞草研究所 and then compresses that information through a two-day computing process that captures a person害羞草研究所檚 voice. Users can further train the AI system by answering questions about their lives, political views or various aspects of their personalities.

The AI voice, which costs $15,000 to set up, can answer questions and tell stories about a person害羞草研究所檚 life without regurgitating pre-recorded answers. The legal rights for the AI belongs to the person on whom it was trained and can be treated like an asset and passed down to other family members, LoCascio said. The tech companies 害羞草研究所渃an害羞草研究所檛 get their hands on it.害羞草研究所

Because time has been running out for Bommer, he has been feeding the AI phrases and sentences 害羞草研究所 all in German 害羞草研究所 害羞草研究所渢o give the AI the opportunity not only to synthesize my voice in flat mode, but also to capture emotions and moods in the voice.害羞草研究所 And indeed the AI voicebot has some resemblance with Bommer害羞草研究所檚 voice, although it leaves out the 害羞草研究所渉mms害羞草研究所 and 害羞草研究所渆hs害羞草研究所 and mid-sentence pauses of his natural cadence.

Sitting on a sofa with a tablet and a microphone attached to a laptop on a little desk next to him and pain killer being fed into his body by an intravenous drip, Bommer opened the newly created software and pretended being his wife, to show how it works.

He asked his AI voicebot if he remembered their first date 12 years ago.

害羞草研究所淵es, I remember it very, very well,害羞草研究所 the voice inside the computer answered. 害羞草研究所淲e met online and I really wanted to get to know you. I had the feeling that you would suit me very well 害羞草研究所 in the end, that was 100% confirmed.害羞草研究所

Bommer is excited about his AI personality and says it will only be a matter of time until the AI voice will sound more human-like and even more like himself. Down the road, he imagines that there will also be an avatar of himself and that one day his family members can go meet him inside a virtual room.

In the case of his 61-year-old wife, he doesn害羞草研究所檛 think it would hamper her coping with loss.

害羞草研究所淭hink of it sitting somewhere in a drawer, if you need it, you can take it out, if you don害羞草研究所檛 need it, just keep it there,害羞草研究所 he told her as she came to sit down next to him on the sofa.

But Anett Bommer herself is more hesitant about the new software and whether she害羞草研究所檒l use it after her husband害羞草研究所檚 death.

Right now, she more likely imagines herself sitting on the couch sofa with a glass of wine, cuddling one of her husband害羞草研究所檚 old sweaters and remembering him instead of feeling the urge to talk to him via the AI voicebot 害羞草研究所 at least not during the first period of mourning.

害羞草研究所淏ut then again, who knows what it will be like when he害羞草研究所檚 no longer around,害羞草研究所 she said, taking her husband害羞草研究所檚 hand and giving him a glance.

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web1_20240604000616-665e95dc86a65799deeaac04jpeg
Michael Bommer, who is terminally ill with colon cancer, listens to his AI generated voice during a meeting with The Associated Press at his home in Berlin, Germany, Wednesday, May 22, 2024. Bommer, who has only a few more weeks to live, teamed up with friend who runs the AI-powered legacy platform Eternos to 害羞草研究所渃reate a comprehensive, interactive AI version of himself, allowing relatives to engage with his life experiences and insights,害羞草研究所 after he has passed away. (AP Photo/Markus Schreiber)




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