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Computer error causes confusion at South Okanagan vaccination clinic

Some were turned away from their scheduled vaccination appointments
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An Interior Health nurse administers Pfizer-BioNTech COVID-19 vaccines to seniors and care aids in Kelowna on Tuesday, March 16. (Phil McLachlan/害羞草研究所)

A handful of Oliver residents were bewildered this week after being turned away from their scheduled vaccination appointments at the Oliver Legion.

After arriving early and waiting for their shots of the vaccine, some people were turned away from the clinic with little explanation, according to social media reports. The confusion led some to speculate whether Interior Health was experiencing a vaccine shortage.

Interior Health confirmed via email that people were turned away from the Oliver clinic due to a 害羞草研究所渃omputer error害羞草研究所 that caused the clinic to overbook patients.

Clinics can only accommodate a specific number of vaccination appointments per day.

The error has since been fixed and people who weren害羞草研究所檛 able to get their scheduled vaccine can re-book their appointments.

害羞草研究所淭here is not a vaccine shortage. A computer error created a discrepancy between the number of appointments booked and the vaccine allotment for the day,害羞草研究所 Interior Health害羞草研究所檚 media relations team said in an email.

害羞草研究所淲ith the specific protocols for how to use the vaccine and to avoid wastage, the vaccine clinics have a specific number of appointments they can accommodate each day. This error has been rectified and anyone who wasn害羞草研究所檛 able to get their vaccine that day can re-book.害羞草研究所

Over 100 people are being vaccinated each day in Oliver, with the clinic open four days a week.

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